Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your kitchen products, we offer a straightforward and fair refund policy.

Refund Period

You have up to 7 days from the date of receiving your order to request a refund. If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

  1. The item must be in its original condition, unused, and in the same packaging in which you received it.

  2. Your request for a refund must be made within the 7-day refund window.

  3. You must provide proof of purchase, such as the order number and the original receipt.

Refund Process

To request a refund, please follow these steps:

  1. Contact our customer support team within the 7-day refund period to initiate the return process.

  2. Our team will provide you with a return authorization and instructions for returning the item.

  3. Return the item in its original packaging along with all accessories and any free items included with your purchase.

  4. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  5. If your refund is approved, it will be processed, and a credit will be applied to your original method of payment. Please allow several business days for the refund to reflect in your account.

Return Shipping

You are responsible for the cost of returning the item. We recommend using a trackable shipping service to ensure the item is safely returned to us.

Non-Refundable Items

Please note that certain items are non-refundable, including but not limited to:

  • Gift cards or e-gift cards.
  • Perishable or consumable goods.
  • Personalized or customized items.
  • Items marked as final sale.

Late or Missing Refunds

If you haven't received your refund within a reasonable timeframe, please first check your bank account or credit card statement. If the refund is not reflected, contact your financial institution. If you still have questions or concerns, feel free to reach out to our customer support team for assistance.

Contact Us

If you have any questions or concerns regarding our refund policy or would like to initiate a refund, please contact our customer support team. We are here to assist you and ensure your satisfaction.

Changes to this Refund Policy

We may update this refund policy from time to time to reflect changes in our practices or to comply with relevant regulations. We encourage you to review this policy periodically. Your continued use of our website and services after any changes will constitute your acceptance of those changes.

Thank you for choosing us.